A message from the staff and President of Providence Physical Therapy Laura LaPorta PT, PhD to our patients:
Providence PT has always been patient-centered. Everything we do, is done to create a clinical environment that is safe, healthy and healing. It is a place for people to come to receive the care and support they need to feel better and to improve their quality of life. Today, with concerns about COVID-19 (Coronavirus), we want to assure you that we are doing all that we can to ensure that your visit to our facilities continue to be focused on your health and wellbeing.
At Providence PT, we have always held high standards for cleanliness and sanitization in our facilities, but several weeks ago, we heightened and expanded our routine cleaning/sanitization efforts and continue to be proactive in our efforts to maintain the highest possible standards of infection control while still remaining open and available to help you with your physical therapy needs.
We are also continually monitoring the guidance from federal, state and local agencies, including the CDC and World Health Organization to make modifications to our policies as frequently as needed, to appropriately manage this rapidly evolving situation.
Here are the steps we are taking routinely, to protect you and our staff:
- Any patient or staff member who has symptoms of cough, fever or shortness of breath OR has recently returned from travel out of state, or the high country of Colorado, OR has had known contact with someone with COVID-19 (Coronavirus) will not be seen in the clinic. All appointment cancellation fees have been waved for patients in these circumstances.
- Any patient or staff member who meets any of the above criteria, will return to the clinic only under the following situations: (a) they have a negative COVID-19 test OR (b) they remain symptom-free for 14 days.
- Our lobby area will maintain room for appropriate social distancing.
- Patients will be seen in a treatment room one-on-one with a physical therapist and will not share that space with another patient. Each treatment room and every surface in the treatment room (treatment table, chair, counter, medical supply containers, examination equipment, light switch, door handle and door jamb) will be disinfected after every patient visit.
- Every piece of gym equipment touched by a patient or PT will also be disinfected after each use.
- The reception area, door handles and restroom will also be wiped down and disinfected multiple times each day and hand sanitizer will be available for use throughout the clinics.
- All patients and staff are encouraged to follow the CDC’s suggested hygiene practices to prevent virus spread.
- All patients who
are considered high-risk for contracting COVID-19 will be asked to temporarily
cancel their appointments and schedule in May 2020. The following patients are
currently considered high risk by the CDC. Those who are:
- Over the age of 60
- Diagnosed with heart and lung disease or diabetes
We also feel that it is prudent to also cancel appointments with patients who are:
- Living with
people who are immunocompromised, and/or
- Caring for elderly family members
- All staff who are considered high risk will work from home or discontinue working until May 1, 2020.
- In the event of clinic closure, physical therapists will attempt to remain in contact with patients via email, phone, or free telehealth video-conferencing.
We know that these are uncertain times and it is difficult to know the best way to take care of our health needs, while at the same time, being cautious to avoid the risk of being exposed to COVID-19 (Coronavirus). We want you to know that we will do all that we can to stay healthy and maintain a clean and sanitized clinical environment to be able to treat you, and we ask that you too, do all that you can to stay well. Together, with you we will do all that we can to ensure that your visit to the clinic is as safe as possible and we will weather the times ahead together.